SAP Application Managed Services
At Resolve Tech Solutions, we offer comprehensive SAP Application Managed Services to ensure that your SAP environment is always running at peak performance. With our expert support, you can focus on driving your business forward, while we take care of the day-to-day management, maintenance, and optimization of your SAP systems. Our services are designed to be flexible, scalable, and tailored to meet the specific needs of your organization, enabling you to get the most out of your SAP investment.Â
What Are SAP Application Managed Services?
SAP Applications Managed Services (AMS) is a comprehensive offering designed to support, optimize, and maintain SAP systems, enabling organizations to focus on their core business operations while ensuring that their SAP environment runs smoothly. With SAP applications being crucial for managing various business processes like finance, supply chain, and human resources, AMS takes over the routine maintenance, monitoring, and enhancement of these systems. It includes services such as bug fixes, updates, performance optimization, and customizations to fit the evolving needs of the business. By leveraging AMS, companies can reduce downtime, enhance performance, and maintain compliance with SAP best practices, all while ensuring they remain up-to-date with the latest SAP innovations. The importance of SAP AMS cannot be overstated, particularly in today’s fast-paced business landscape where digital transformation is a key driver of success.
Our SAP Application Managed Services Offerings
Proactive Monitoring and Support
Our team provides 24/7 system monitoring, identifying and resolving issues before they impact your operations. We ensure that your SAP environment is stable, secure, and optimized for performance, reducing downtime and minimizing disruptions.
System Maintenance and Optimization
We handle all aspects of SAP system maintenance, including regular updates, patches, and performance tuning. Our proactive approach ensures that your SAP applications are always up to date, running smoothly, and operating efficiently. We also optimize your SAP environment to align with your evolving business goals and growth.
Incident and Problem Management
In the event of an issue, our dedicated support team responds quickly to minimize any impact on your business. We follow industry-standard practices for incident management and root cause analysis, ensuring rapid resolution and long-term fixes to prevent future occurrences.
Enhancements and Continuous Improvement
As your business grows and evolves, so should your SAP environment. We provide ongoing support for system enhancements, ensuring that your applications are tailored to your business needs. Whether it’s integrating new functionalities or automating processes, we help you get the most out of your SAP system by driving continuous improvement.
User Support and Training
We provide comprehensive user support to ensure that your teams are fully equipped to use SAP applications effectively. From addressing user queries to providing training and onboarding for new team members, our goal is to empower your workforce to maximize productivity and efficiency.
Performance Reporting and Analytics
Our managed services include regular performance reports and analytics that provide visibility into system health, usage trends, and opportunities for improvement. We work with you to ensure that your SAP applications continue to meet your evolving business needs, providing insights that help drive better decision-making.
Security and Compliance Management
Keeping your SAP environment secure is our top priority. We provide ongoing security monitoring and ensure your system is compliant with industry standards and regulations. Our team addresses potential vulnerabilities proactively, protecting your data and ensuring the integrity of your operations.
Key Benefits of Our SAP Application Managed Services
Why Choose Resolve Tech Solutions for SAP AMS?
- SAP Expertise: We have completed over 150 SAP projects and currently manage the largest instance of SAP in the AWS cloud with over 6000 virtual machines. With years of experience managing SAP environments across industries, our certified professionals bring deep technical knowledge and best practices to your business.Â
- Tailored Services: Our AMS offerings are customized to meet your specific requirements, ensuring that your SAP systems support your business objectives and deliver maximum value.Â
- End-to-End Support: From incident management to system enhancements and optimization, we provide comprehensive SAP support that covers the entire lifecycle of your SAP applications. We are the only mid-sized consulting firm that can support you from end-to-end.Â
- Proven Track Record: Resolve Tech Solutions has a history of helping clients maximize their SAP investments through expert management and continuous optimization.Â
Seamless Updates and Applications Management in the Oil & Gas Industry
When a mid-sized Oil and Gas company wanted to ensure the success of their SAP S/4 HANA adoption and post upgrade managed services, they enlisted the team at RTS to help not only migrate but implement and execute on a plan for application managed services. RTS has been able to save the client 17% in total cost of ownership and has reduced incident response time by 50%.
