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Unlocking Efficiency with Application Modernization Case Study
CASE STUDY

Unlocking Efficiency with Application Modernization

RTS helped a leading healthcare provider modernize its student onboarding application using Microsoft Power Apps, improving speed, communication, and operational efficiency across 1,000+ clinics.

Application Modernization • Microsoft Power Apps • Healthcare • Automation • Student Onboarding
PROJECT SNAPSHOT

Modernizing Student Onboarding Across a National Healthcare Network

The client needed a faster, easier-to-use application to onboard professional physical therapy students into its practicum program while improving communication across offices nationwide.

Client

Leading physical therapy provider.

Scale

1,000+ clinics nationwide.

Platform

Microsoft Power Apps.

Impact

40% onboarding time reduction.

THE CHALLENGE

A Slower Legacy Process Was Limiting Efficiency

The client’s existing student onboarding application needed to be modernized. The company wanted a faster, more user-friendly system that could support automated communications, real-time progress tracking, and better collaboration across offices.

Manual Communication

Teams needed a better way to manage emails, attachments, and student updates.

 

Limited Visibility

The organization lacked real-time insight into student progress throughout the onboarding journey.

Operational Inefficiencies

Legacy workflows slowed onboarding and created unnecessary administrative effort.

RTS SOLUTION

Modernizing the Experience with Microsoft Power Apps

RTS designed and developed a new cloud-based onboarding application using Microsoft Power Apps, creating a modern, scalable platform without the need for traditional custom software development.

Workflow Automation

Automated email communications, notifications, and document delivery processes.

Student Categorization

Automatically categorized students and triggered personalized onboarding communications.

Real-Time Tracking

Enabled staff to monitor student progress and onboarding status in real time.

KEY IMPROVEMENTS

Modern Features That Improved the Entire Process

Operational Enhancements

  • Automated email sends with attachments
  • Personalized student communication workflows
  • Faster onboarding and approvals
  • Cloud-based accessibility

Business Benefits

  • Improved collaboration across offices
  • Better student visibility and tracking
  • Reduced administrative burden
  • AI-ready data foundation for future analytics
RESULTS

A Faster, Smarter Student Onboarding Process

The new application significantly improved efficiency, communication, and visibility across the organization while creating a scalable foundation for future innovation.

WHY RTS

Modern Applications That Create Long-Term Business Value

RTS helped the client move beyond a legacy onboarding process by building a modern Power Apps solution that improved efficiency today while creating AI-ready data and workflows for tomorrow.

READY TO MODERNIZE YOUR APPLICATIONS?

Turn Legacy Processes Into Competitive Advantages

RTS helps organizations modernize applications, automate workflows, and create scalable digital experiences that improve efficiency and prepare businesses for AI-driven innovation.

Talk to an Application Modernization Expert


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