A partner that knows oil and gas can explain an operating day in plain terms. Ask what an alarm means to a production superintendent, and how a maintenance order in SAP actually reaches a technician holding a tablet. Then ask what the team does when connectivity drops mid-shift, and who holds the cutover stop-rights once a go-live starts to slide. A slide of cloud certifications answers none of that.
Resolve Tech Solutions can take the enterprise side of this work, from assessment through integration and the support that follows. Operations keeps the OT architecture and the field operation.
Quick Answer
Treat selection as an operating-risk review, not a capabilities presentation. Give operating evidence more weight than platform certifications. Give each finalist the same scenario. Request reference calls with an operations leader and an IT owner. A proposal has value only when you can examine three items. Examine the decision authority, the cutover plan, and the measures of value.
One team must be able to do SAP, ERP, cloud, integration, AI, cybersecurity, and managed services. The path runs from assessment and strategy through implementation, migration, integration, and managed services. Resolve Tech Solutions can do that work on the enterprise side. Operations owns the OT architecture and field operations.
Table of Contents
- Quick Answer
- Table of Contents
- What operating evidence shows knowledge of oil and gas?
- Can the team connect an alarm to a maintenance order?
- Who can stop a cutover?
- Who has decision authority and enterprise cyber risk?
- How will you prove value after go-live?
- How does Resolve Tech Solutions support the enterprise side?
- Frequently Asked Questions
What operating evidence shows knowledge of oil and gas?
Many partners can list energy logos and cloud certifications. Fewer partners can trace an alarm, a lost-connectivity event, and the person with cutover stop-rights.
Before you settle commercial terms, request redacted artifacts from comparable work. Request an integration diagram, a cutover runbook, and data-reconciliation results. Score only evidence you can examine.
Resolve Tech Solutions can meet the enterprise half of that review. It can show how a maintenance order in SAP reaches a technician under rules that operations already set.
| Scorecard category | Weight | Evidence to examine |
|---|---|---|
| Operating evidence | 25% | Alarms, maintenance orders, lost connectivity, cutover stop-rights |
| Enterprise integration | 25% | System of record, interface owner, steps after a failure |
| Cutover control | 25% | Rehearsal plan, cutover stop-rights, rollback point |
| References and decision authority | 15% | Named sponsors, operations contacts, responsibility matrix |
| Value proof | 10% | Baseline, benefits owner, post-go-live measures |
Use the scorecard to examine a partner. Do not read it as a claim that Resolve Tech Solutions owns field operations. Score each category from 0 to 5. Then apply the weight. A zero is an unsupported assertion. A three is documented evidence, and a five includes artifacts plus a reference.
Request three named references. Include an operations leader and an IT owner. Ask what alarm the team had to explain. Ask how a maintenance order reached a technician. Ask what the team did when connectivity was lost. Ask whether the person with cutover stop-rights used those stop-rights.
A partner must explain a difficult operating condition, a failed integration, and the recovery decision. Do not award the work if the partner cannot do that.
Can the team connect an alarm to a maintenance order?
Use the same scenario with every finalist. An alarm starts in operations. SAP creates a maintenance order. Connectivity is lost while a technician updates the order status. Connectivity then returns.
The team must name the system of record, the equipment-master owner, and the timestamp source. The team must explain queue behavior during lost connectivity and the rules for conflicts when connectivity returns. The team must separate an operating alarm from a maintenance order.
An API demonstration is not enough. Lost connectivity needs a local queue, written exception steps, and a named owner for overnight exceptions. Resolve Tech Solutions treats that enterprise path as systems integration inside ERP services. Operations owns the OT architecture.
Where the rules are stable and the volume is high, AI services can sort exceptions. AI services can also draft the maintenance order. Operations must approve a change to an operating state.
Who can stop a cutover?
A cutover in oil and gas inherits interfaces, operating windows, and data defects. Request a plan with the phases Prepare, Explore, Realize, Deploy, and Run.
During Prepare and Explore, list the interface owners, the data objects, the outage limits, and the operational dependencies. In Realize, examine the extracts, the transformations, and the security roles against data that matches production.
Before Deploy, do two full rehearsals with reconciliation, a rollback point, and a go or no-go decision. The runbook must name the person with cutover stop-rights, the restoration target, and the rollback data point. The runbook must state how the team records manual work if systems are unavailable.
Do not accept a promise to minimize downtime as a cutover plan. Implementation and migration start only after the team writes those limits. Resolve Tech Solutions can assess and support the enterprise side of that plan.
A cloud managed service plan must account for operating limits before workloads move.
Who has decision authority and enterprise cyber risk?
Name the owner for SAP process decisions, cloud architecture, data quality, change approval, and the final cutover decision. Operations owns operating safety and the OT architecture.
For enterprise cyber risk, examine identity management and approval of privileged access. Examine the recovery plan for enterprise systems. Put cybersecurity services in the assessment. Do not fix an integration path before that assessment. Resolve Tech Solutions can assess and support that enterprise cyber scope.
How will you prove value after go-live?
Agree on baselines before design starts. Assign a business owner to each measure. A measure without a baseline is not a measure. Useful measures include maintenance schedule compliance, time to resolve an operating exception, and manual reentry hours. Useful measures also include data-latency failures and the percentage of unplanned work.
Example calculation, not a projection. Manual reentry decreases from 600 hours per quarter to 360 hours. Fully loaded labor is $85 per hour. Multiply the 240-hour difference by 4 quarters and then by $85. The product is $81,600. Call that result capacity, not savings, unless roles or spend change.
Examine the measures at 30, 60, and 90 days after go-live. Connect the measures to the operating priorities in the assessment. Managed services after hypercare keep an owner for interface exceptions and for access reviews.
How does Resolve Tech Solutions support the enterprise side?
Score the partner on the whole path, not the go-live weekend. Our own view, after sitting through enough of these selections, is that the scorecard matters less than whether one named person on the partner side can be reached at 2 a.m. during cutover and actually picks up. The honest limitation is that no selection process reliably catches a firm that staffs the pitch with its best people and the delivery with its newest. Resolve Tech Solutions can carry the enterprise side of that path end to end. Operations keeps the OT architecture and the field operation.
Assessment and strategy name the enterprise assets, the interfaces that touch SAP, and the operating limits that operations already set. SAP services and SAP transformation set that scope before a date is set. S/4HANA transformation is one enterprise path inside that scope.
Implementation and migration cover the rehearsed enterprise cutover and the cloud moves that the operating window allows. Integration connects operations data to SAP with a system of record and an enterprise failure owner. Managed services then cover those enterprise interfaces. Cybersecurity runs in every phase on the enterprise side.
Frequently Asked Questions
What does a modernization program for oil and gas cost?
Cost depends on scope, interface condition, data quality, outage limits, and the depth of each test. Separate discovery, interface remediation, data correction, configuration, test, cutover, hypercare, and managed services.
How long does modernization take?
Duration depends on interface count, data quality, outage windows, approvals, test capacity, and contractor coordination. Request a schedule through Prepare, Explore, Realize, Deploy, and Run. A target date without rehearsals and assigned owners is not a schedule.
Can a program work when connectivity is lost?
Yes, if lost connectivity is a design condition and not a surprise. Specify local data storage, queue limits, retry behavior, and conflict rules. Name the tasks that must stay available when the network is unavailable. Operations owns the OT architecture.
How do we integrate legacy enterprise systems without unacceptable risk?
Make a catalog of each interface, its data owner, its freshness need, and its failure effect. Keep one system of record. Use versioned APIs or controlled file exchanges. Resolve Tech Solutions can own that enterprise path.